Citizen Grievance Redressal
Consumer Issue Resolutions Made Easy
Determine the most effective company outreach & resolution methods through every phase of serving the effected customers – by acting as a bridge between the consumer and the business, ensuring better outcomes for the consumer.
Consumer issues result in never-ending queues, hours of waiting on the phone, tedious issue escalation methods, and complicated process of filing a complaint.
Our experts engage with the respective company grievance cell, and escalate where required.
Cases resolved with our direct intervention with industry regulators, ombudsmen, government departments, private consumer care departments and consumer rights organisations.
We determine the most effective company outreach & resolution methods through every phase of serving the effected customers – whether related to insurance, healthcare, travel and tourism or other industries.
Problems, delays, or simply poor customer service with flights,
airlines, hotels, buses or train services.
Problems, delays, or simply poor customer service with charges,
dishonest representatives and any related service disputes.
Whether hidden fees, rude staff, low quality of products and services or
simply poor customer service.
My sister (NRI) and I have been struggling with the paperwork of our ancestral property in Odisha. HelpdesQ took this responsibility off our head! Now the work is in progress with transparency, ease and structure.
Bhavana - Editor-Writer | Gurgaon, Delhi-NCR
HelpdesQ got my FIR registered in 4 days in Bijnor Police Station after I approached them, after it seemed that this would not happen without bribes and delay of many weeks. The issue has been solved thanks to the timely registration of the FIR.
Birender - Retd Govt Official | Noida, UP
I had come to India & had less than 2 weeks to get the TM & Registry for our Greater Noida Property. I was amazed that both were completed in just a few days. It was a huge relief & cost effective.