Citizen Grievance Redressal
Consumer Issue Resolutions Made Easy

Determine the most effective company outreach & resolution methods through every phase of serving the effected customers – by acting as a bridge between the consumer and the business, ensuring better outcomes for the consumer.

Your Problem

Consumer issues result in never-ending queues, hours of waiting on the phone, tedious issue escalation methods, and complicated process of filing a complaint.

Our Expertise

Our experts engage with the respective company grievance cell, and escalate where required.

Your Solution

Cases resolved with our direct intervention with industry regulators, ombudsmen, government departments, private consumer care departments and consumer rights organisations.

Consumer
Grievance

We determine the most effective company outreach & resolution methods through every phase of serving the effected customers – whether related to insurance, healthcare, travel and tourism or other industries.

Mis-selling, genuine claim rejection or delay, dishonest representatives and any related service disputes.

Broadband, landline, wi-fi, mobile, postpaid, prepaid, cable tv, satellite and DTH services.

Problems, delays, or simply poor customer service with flights,
airlines, hotels, buses or train services.

Problems, delays, or simply poor customer service with charges,
dishonest representatives and any related service disputes.

Whether hidden fees, rude staff, low quality of products and services or
simply poor customer service.

You can’t find the answer here?

Please don’t hesitate to send us an email.